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California State University, Long Beach
Important information about the university's response to COVID-19
STARS/SOAR, Student Transition & Retention Services / Student Orientation, Advising & Registration
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Cancellation & Refund Policy

All SOAR fees are non-refundable and non-transferable. As a reminder, the CSULB Enrollment Deposit is separate from the SOAR Fee.

Unfortunately, there is no fee waiver available for the SOAR Fee and Financial Aid does not cover this fee. If you encounter any challenges paying the SOAR Fee, please contact SOAR ( so that we may explore any available options.