BMAC Registration & Accommodation Request Process

Registration Process

This page outlines the steps for registering with the Bob Murphy Access Center (BMAC).

Temporary Registrations

Students with a temporary injury (e.g. broken arm, concussion, surgery recovery) do not need to submit an application. Instead, call the office during business hours (M-F 8 a.m. – 5 p.m.). If your injury is not readily observable, such as a concussion, please have a doctor’s note or other relevant documentation ready to send via email.

COVID-19 Information: If you think you have been exposed to COVID-19, please follow the University’s guidelines for self-quarantine. If you are experiencing COVID-19 symptoms that are significantly impacting your coursework, or if you have a CDC-identified higher risk medical condition, please contact BMAC. We would like to discuss these impacts with you and how you may be eligible for disability accommodations.

In light of current community directives to promote social distancing, we understand it may be difficult for you to obtain disability documentation for registration.  Please know that this is no cause to delay reaching out to our office. We are here to work with you.  Please contact BMAC if you have documentation concerns.

Standard Registrations

Step 1: Submit a New Student Application and upload documentation.

The New Student Application helps BMAC better understand the impacts of your disability and your accommodation requests. The application includes a file upload feature to provide BMAC with your disability documentation.

• For guidance on the documentation required, review our Documentation Guidelines.
• Documentation of your disability in the form of a letter from a Doctor or mental health professional. (See Guidelines for Documentation - PDF)
• Click here to download our Disability Verification Form (which is one way that a medical professional can provide you with disability documentation).
• Students with readily observable disabilities (e.g. wheelchair user, white cane user) can contact BMAC after submitting your application in lieu of uploading documentation.

For assistance with the New Student Application, please review our Instructions page or contact BMAC.

Step 2: If approved, you will receive a “Schedule Your Welcome Meeting with BMAC” email to your CSULB student account.

To ensure that you do not miss important emails from BMAC, we encourage you to either (1) add the domain "post.accessiblelearning.com" to your safe sender list (click here for Outlook 365 instructions), or (2) regularly check your junk mail folder.

Typically, these emails are sent within three business days of documentation receipt.

If not approved, the email will provide instructions for how to provide sufficient documentation.

Step 3: Schedule and (virtually) attend your Welcome Meeting.

The email you receive will indicate your assigned Access Specialist (based on your academic college/program). Though you may schedule with another member of the Access Specialist team for your Welcome Meeting if availability/timing is a concern.

During your Welcome Meeting, you will discuss your submitted application, barriers you experience in your academics, accommodations that would work best for you and steps for setting up those accommodations in your classes.

You are not officially registered with BMAC until after you have completed your Welcome Meeting.

If you have any questions about the registration process, please contact BMAC.

MyBMAC Instructions for BMAC-Registered Students

Students registered with BMAC utilize MyBMAC to generate their Course Accessibility Letters and make accommodation requests each semester for CSULB courses:

• MyBMAC will directly email your instructors a copy of your Course Accessibility Letter after you submit your requests in each course. You will receive a copy via email as well.
• Students can now schedule their accommodated exams at BMAC using the online Alternative Testing Module. This module replaces the paper "Test Accommodation Form."

NOTE: To ensure that you do not miss important emails sent via MyBMAC, we encourage you to either:

• Add the domain "post.accessiblelearning.com" to your safe sender list (click here for Outlook 365 instructions), or
• Regularly check your junk mail folder.

General Reminders and Clarifications

• For some common courses, accommodation requests are managed partially or entirely by a course coordinator instead of the instructor.  It is important for you to know these contacts and follow up as needed with them.
• When logging into MyBMAC for the first time, don’t forget to sign your e-agreements. You won’t be able to see your courses or generate your letters until you have done so.
• MyBMAC letters are now customizable by course. When generating your Course Accessibility Letters, only select the accommodations that you are actually requesting in each course. Depending on the design of the course, you may only need to utilize some of your approved accommodations.
• You are still required to meet with your instructors, discuss your accommodation requests with them and follow any applicable procedures.
• For scheduling exams at BMAC, our deadlines remain the same.
• Quizzes/midterms before week 3: submit ASAP
• Quizzes/midterms occurring week 3 or later: 1 week in advance
• Finals held during the University’s Finals Week (12/14-19/2020): Friday October 23, 2020
• Finals held outside of Finals Week: 1 week in advance