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California State University, Long Beach
Important information about the university's response to COVID-19
CARES Team
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When to Contact the CARES Team

The CARES Team assists students who are experiencing distress or are at-risk of experiencing distress. If you are made aware of a student challenge that leaves you feeling concerned, worried, and/or alarmed, you are encouraged to make a referral to CSULB’s CARES Team.
The CARES Team assists students and may provide suggestions to a referring party about how to also assist the student directly. Together, we are a community of care to support LBSU students’ successes.
Common student challenges that have been referred to the CARES Team for support and resources include:

  • Students who feel anxious, depressed, overwhelmed, or stressed
  • Students who experience health, medical, or psychiatric concerns/emergencies
  • Students experiencing academic difficulties, including excessive absences
  • Students who may feel lonely, isolated, or disconnected
  • Students experiencing relationship challenges, family difficulties, or loss of a loved one
  • Students experiencing catastrophic events or losses
  • Students with substance use/abuse concerns
  • Students who communicate threats of harm to themselves or others
  • Students who engage in disruptive behavior
  • Students who exhibit significant change in behavior or appearance
  • Students who may benefit from personalized outreach, support, and resources

This list is not exhaustive. We encourage you to contact the Dean of Students Office at 562/985-8670 or studentdean@csulb.edu, with questions or to consult.

Additional information for faculty and staff seeking to support students who may be experiencing distress can also be found on CSULB's Counseling & Psychological Services website

Refer a Student to the CARES Team

Refer a student to the CARES Team by submitting a report through our secure online form or call Dean of Students, Dr. Piya Bose at (562) 985-8670. If this is an emergency, please call 9-1-1 or University Police (562) 985-4101.

Refer a student to the CARES team


If this is an emergency, please call 9-1-1 or University Police (562) 985-4101.