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Tech Window Services

Updated August 16, 2021

Sections on this page:
Location
Tech Window Hours
Service Policies & Forms
CHARMS



About

The Tech Window is where students can check out the following items:

  • Keys
  • Instruments
  • Lockers
  • Equipment

Location

The Tech Window is located in the upper room section between the Band Room (UMC-C311) and the Daniel Recital Hall.

Tech Window Hours

  • Monday: 9:00am-2:00pm
  • Tuesday: 9:00am-2:00pm
  • Wednesday: 9:00am-2:00pm
  • Thursday: 9:00am-2:00pm
  • Friday: CLOSED
  • Saturday & Sunday: CLOSED

Tech Window hours are subject to change. **Please make sure you have your student I.D. ready when you come to the Tech Window for services.

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Tech Window Service Policies & Forms

As of Fall semester 2021, Tech Window Service forms are available online. You must fill out each form completely for the service you require. This may include redundant information like your name, CSULB ID, etc. You will receive a confirmation email with appropriate due dates and policies after you press submit.


Short-Term Facilities Keys

Short-Term Facilities keys are issued as needed.


Facility Fee

There is a one-time $25 Facility Fee per semester, which covers all use of facilities, key and locker checkout. You must pay this using your MyCSULB account.

**Please note this does not cover your instrument checkout fee (see below).

Short-Term Facilities Key Form

To obtain a short-term facilities key, you must do all of the following:

  1. Fill out the form below
  2. Make sure you’ve paid your Facility Fee
  3. Forward your proof of payment to BCCM-techwindow@csulb.edu. Optionally, you can bring proof of payment in person to the Tech Window
  4. Pick up your key at the Tech Window during regular business hours

Deadlines and Penalties

  • Recital Keys must be returned NO LATER THAN two business days after the performance
  • Classroom Keys must be returned NO LATER THAN two business days after the event or meeting occurs

Current Fee Schedule

The student/employee is responsible for lost or damaged keys, INCLUDING the financial responsibility to replace the key and fees to replace and/or rekey the locks affected. Rekeying fees may be applied at any time for lost or late keys and are at the discretion of the BCCM subject to its need to maintain the security of the facilities.

  • Late Key $25
  • Lost Key $15
  • Each Lock rekeyed $85 **note that some keys fit as many as 9 locks so the cost may be extensive. Do not loan or misplace keys!

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Practice Room Keys

Practice Room keys are issued to students for the duration of the semester.

Facility Fee

There is a one-time $25 Facility Fee per semester, which covers all use of facilities, key and locker checkout. You must pay this using your MyCSULB account.

Practice Room Key Form

To obtain a practice room key, you must do all of the following:

  1. Fill out the form below
  2. Make sure you’ve paid your Facility Fee
  3. Forward your proof of payment to BCCM-techwindow@csulb.edu. Optionally, you can bring proof of payment in person to the Tech Window
  4. Wait for the Tech Window to notify you when your keys are ready to be picked up
  5. Pick up your key at Key Issue, located at 1331 Palo Verde Ave. on the east side of campus. Make sure you bring you Student ID and your Class Schedule with you to the Key Issue window

Deadlines and Penalties

All keys must be returned to technical services by the last day of the semester. Failure to secure facilities you accessed and return keys to Technical Services during posted hours will result in a financial obligation to the University that includes:

  1. The replacement of the lost key
  2. The cost of rekeying all affected locks
  3. A late fee of $15 for each key that is out

All BCCM items that are left in the rooms will be considered late and the appropriate fees will be assessed. All non-BCCM items left in the rooms will be retained for 10 days, after which they are subject to disposal. A charge on your account will be sent to collections and will freeze any business that you have with the university until the charge is resolved.

Current Fee Schedule

The student/employee is responsible for lost or damaged keys, INCLUDING the financial responsibility to replace the key and fees to replace and/or rekey the locks affected. Rekeying fees may be applied at any time for lost or late keys and are at the discretion of the BCCM subject to its need to maintain the security of the facilities.

  • Late Key $25
  • Lost Key $15
  • Each Lock rekeyed $85 **note that some keys fit as many as 9 locks so the cost may be extensive. Do not loan or misplace keys!

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Instrument Checkout Policy

Instruments are issued to students for the duration of the semester.

Instrument Checkout Fee

There is a one-time $25 Instrument Checkout Fee per semester, which covers the use of one or more instruments. You must pay this using your MyCSULB account.

**Please note that this fee is in addition the $25 Facility Fee.

Instrument Checkout Form

To checkout an instrument, you must do all of the following:

  1. Fill out the form below
  2. Make sure you’ve paid your Instrument Checkout Fee
  3. Forward your proof of payment to BCCM-techwindow@csulb.edu. Optionally, you can bring proof of payment in person to the Tech Window
  4. Pick up your instrument at the Tech Window during regular business hours

Deadlines and Penalties

Instruments MUST be returned to the BCCM Tech Window by the following deadlines:

  • Methods Class Instruments must be returned BEFORE checking out the instrument for the next rotation. Students may have NO MORE THAN TWO instruments at a time. (Exceptions may be made with faculty permission)
  • Ensemble/Studio must be returned no later than the last day of finals week each semester

Current Fee Schedule

The student/employee is responsible for lost or damaged instruments, INCLUDING the financial responsibility to replace the instrument.

Fees for lost or damaged instruments will be applied to the student or faculty member’s CSULB account and a temporary hold will be placed until the fines are settled.

Late fees will include all semesters or breaks while the instrument was still checked out by the individual.

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Locker Checkout Policy

Lockers and locker keys are issued to students for the duration of the semester.

Facility Fee

There is a one-time $25 Facility Fee per semester, which covers all use of facilities, key and locker checkout. You must pay this using your MyCSULB account.

Locker Checkout Form

To obtain a locker, you must do all of the following:

  1. Fill out the form below
  2. Make sure you’ve paid your Facility Fee
  3. Forward your proof of payment to BCCM-techwindow@csulb.edu. Optionally, you can bring proof of payment in person to the Tech Window
  4. Wait for the Tech Window to email or text you your locker assignment

Deadlines and Penalties

  • Lockers MUST be emptied and keys returned NO LATER THAN the last official day of the semester.
  • Any non-BCCM items left in the locker will be held for NO MORE THAN 10 days. After that time, items are subject to disposal.

Current Fee Schedule

  • If lockers are not vacated and locker keys not returned by the last official day of the semester, the student will be charged a late fee for that semester and EVERY additional semester/break in which the locker key is still checked out, as well as a fee to clean out the locker.
  • Fees MUST be renewed each semester and MUST be paid PRIOR to finals week to access lockers during Winter Break. **Lockers are NOT accessible during the week of the campus Winter Holiday Closure.

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CHARMS

Students using the CHARMS system for checking out BCCM instruments, music, etc. can log in here:

CHARMS logo.

(takes you to an external website)

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