Ming Chen

Professor, Management/HRM (MHRM)
Email: ming.chen@csulb.edu
Campus Phone: 562.985.4751
Office: COB-305 (Hours)

Dr. Chen is a tenured full Professor of Operations and Supply Chain Management in the College of Business. He teaches courses in operations management, supply chain management, service management, business analytics, and international business at both the undergraduate and graduate levels. Dr. Chen’s primary research areas include dynamic pricing, revenue management, scheduling, and supply chain management. In particular, he applies optimization and simulation models to help firms identify opportunities and develop effective tools to increase revenue and reduce cost. His research work appeared in various leading journals in his field such as Production and Operations Management, Manufacturing & Service Operations Management, IISE Transactions, Transportation Research Part E, Computers and Operations Research, and International Journal of Production Research.

Operations management, supply chain management, decision analysis, service management, revenue management, and simulation.

Supply chain management, dynamic pricing and revenue management, simulation.

  • PhD, Robert H. Smith School of Business, 2011
    Major/Concentration: Operations Management/Management Science
  • Master, Transportation Engineering, 2005
    Major/Concentration: Transportation Engineering
  • Master, Civil Engineering, 2003
    Major/Concentration: Civil Engineering
  • Bachelor, Tsinghua University , 2001
    Major/Concentration: Structural Engineering
  • Robert H. Smith School of Business (2009 - 2009) Instructor
  • Robert H. Smith School of Business (2006 - 2009) Teaching Assistant
  • Professional
  • Sabra, Wang & Associates, Inc (2005 - 2006) Traffic Engineer
  • Tsinghua University (2003 - 2003) Research Associate
  • "Stop Clicking Around and Book Direct: Impact of Best Rate Guarantee on Hotel Pricing", European Journal of Operational Research , Mar-2024
  • "Data driven course scheduling to ensure timely graduation", International Journal of Production Research , May-2023
  • "Optimal Pricing to Minimize Maximum Regret with Limited Demand Information", Computers and Operations Research , Dec-2020
  • "Restructuring Degree Roadmaps To Improve Timely Graduation in Higher Education", International Journal of Educational Management, Jan-2020
  • "Uncertain about your travel plan? Lock it and decide later: Dynamic pricing with a fare-lock option", Transportation Research Part E: Logistics and Transportation Review, May-2019
  • "Robust Dynamic Pricing with Two Substitutable Products", Manufacturing and Service Operations Management , Jan-2018
  • "Would you Snap up the Deal, A Study of Consumer Behavior under Flash Sales", International Journal of Market Research , Dec-2015
  • "Markdown optimization at multiple stores", IISE Transactions, Jan-2015
  • "Recent developments in dynamic pricing research: multiple products, competition, and limited demand information", Production and Operations Management , Jan-2015
  • "Comparative Study of Behavioral Mindsets in Team Decision", International Journal of Educational Management, Jan-2014
  • "Identifying Team Behavioral Mindset to Improve Consesus Decision", International Journal of Services and Standard (The), Jan-2013
  • "Integrated Production and Distibution Scheduling with Committed Delivery Dates", Operations Research Letters , Jan-2010
  • "Data-driven optimization to improve timely graduation", International Conference on Advanced Research in Business, Management and Economics , Vienna, Austria , Jun-2023
  • "Applying Operations Research Techniques In The Higher Education System: An Exploratory Study Of Roadmap To Timely Graduation", Western Decision Science Institute (WDSI) Meeting , Sep-2019
  • "Optimizing Degree Roadmap and Course Scheduling to Improve Timely Graduation Rates at a Four-Year Public University in California", Asia Pacific Conference on Social Sciences & Management , Seoul, Korea , May-2019
  • "Shooting for a better, fast, and more efficient system: a study on students' timely progress to graduation", Asia Pacific Conference on Social Sciences & Management , Shanghai, China , May-2018
  • "Dynamic pricing with a fare-lock option ", POMS Annual Conference , Jan-2016
  • "Dynamic pricing with a fare-lock option", INFORMS (Annual Meeting) , Jan-2015
  • "Recent development of dynamic pricing research in revenue management", INFORMS (Annual Meeting) , Jan-2013
  • "Robust Dynamic Pricing with Two Substitutable Products.", INFORMS (Annual Meeting) , Dec-2012
  • "survey of dynamic pricing research in revenue management ", INFORMS (Annual Meeting) , Jan-2012
  • "Harvard Business Case Workshop" (Aug-2016) , Harvard Business Case Harvard Business Case Workshop Portland
© 2024 College of Business (COB), California State University Long Beach (CSULB).
Updated: February 15 2024 [Ming.Chen]