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Academic Support Programs

College Assistance Migrant Program (CAMP)

The CAMP office is located at Liberal Arts 3 Room 202 and is open from 8:00 a.m. to 6:00 p.m., Monday through Thursday and 8:00 a.m. to 12:00 p.m. on Fridays. The telephone number is (562) 985-2006 or FAX (562) 985-2003.  The CAMP is designed to serve students who themselves or whose parents are migrant or seasonal farm workers. Work may include production, transportation, packaging or canning of crops, dairy products, poultry, livestock, cultivation or harvesting of trees (nurseries), or fish farming. The goal of CAMP is to provide outreach and recruitment services to eligible students by assisting them in completing their admissions and financial aid applications. Also offered are parent workshops on motivating their children to enroll in and graduate from college. AB 540 and other undocumented students are not eligible for these services.

Career Development Center

The Career Development Center is located in Brotman Hall, Room 250. For information, call (562) 985-4151, log on, or stop by the office. The Career Development Center provides resources and strategies for choosing a college major, developing career plans, finding internships and full-time jobs and making successful career transitions. Career decision-making facilitates a student’s definition of his/her personal career goals and objectives based on an understanding of one’s self and the world of work. The Center provides students with the most current career data and information delivery systems.  AB 540 and other undocumented students are eligible for these services.

Career Planning, Selecting a Major, and Job Search

Career counselors assist students in exploring career and academic major options and in developing effective job seeking skills through one-to-one counseling and workshops. Counselors also provide assistance with résumé writing, interviewing techniques, job search techniques and other facets of the job search process including such topics as networking, accepting or rejecting a job offer, and negotiating a salary.  AB 540 and other undocumented students are eligible for these services.

Internship Program

The Internship Program offers students paid and volunteer internship experience in business, industry, government and the non-profit sector. This practical and professional work experience is directly related to a student’s academic major or career goal. Students may alternate full-time work periods with full-time academic periods or they may work part-time while simultaneously attending the University. Upper-division Internship courses are available for up to six units of elective academic credit. Students who are undocumented cannot pursue careers that require background checks or require licensure in order to practice. Therefore, depending on the major, alternative placements should be considered. Contact the Career Development Center Internship Coordinator at (562) 985-4151 for more information. Check with Internship Coordinator regarding residency criteria, as U.S. or legal residency is required for most internship, but not all.

Campus Employment

U.S. citizenship or legal residency is required for on-campus employment and off-campus employment referrals; therefore, campus employment is not available to AB 540 and other undocumented students.

Counseling and Psychological Services

Counseling and Psychological Services (CAPS) offers an array of services to help students achieve a satisfactory and meaningful academic experience. CAPS is located in Brotman Hall 226. The telephone number is (562) 985-4001.

Staff members of CAPS are trained at the doctoral level in counseling or clinical psychology and student development services delivery. Staff members are skilled in assisting students to translate their individual personal development, career development, and previous educational experience into optimal academic achievement and collegiate life experience. AB 540 and other undocumented students are eligible for these services.

Educational Opportunity Program (EOP)

The Educational Opportunity Program (EOP) is a state funded program that has developed special services to help students overcome the obstacles that may prevent them from furthering their education and reaching their potential. Students who are interested in being considered for EOP must declare their intentions on the University application at the time they apply to the University.  Check with EOP regarding program participation.  AB 540 students are eligible for these services.

Learning Assistance Center

Located in the Horn Center, Room 104, the Learning Assistance Center is an all-university academic support service that helps students identify and develop effective learning approaches for their courses. The LAC offers the following services:

  1. Learning Skills
  2. Supplemental Instruction
  3. Tutorial Services
  4. ESL Support Services

AB 540 and other undocumented students are eligible for these services

MEP (MESA Engineering Program)

The MEP office is located in Engineering 2, Room 300. For information, call MEP at (562) 985-8014. The MESA (Mathematics, Engineering, Science, Achievement, and Tutoring) Engineering Program (MEP) provides academic advisement for general education and upper-division interdisciplinary course requirements to low-income and educationally disadvantaged students in all of the engineering disciplines: Aerospace, Chemical, Civil, Computer Engineering and Computer Science, Electrical, Engineering Technology, and Mechanical Engineering. The MEP staff work with engineering department advisors to provide current information on engineering course requirements and changes. AB 540 and other undocumented students are eligible for these services.

Multicultural Center

The Multicultural Center is located in Faculty Office Building 3 (FO3), Room 03 and is open from 9:00-5:00, Monday through Friday. For more information, visit the Center’s website or call (562) 985-8150. The center invites input to be sent to

The mission of the Multicultural Center is to contribute to the creation of a campus environment which respects and supports cultural, ethnic, and racial diversity. The center is an educational resource center, which serves as a vehicle for the expression of the needs and concerns of CSULB’s increasing diverse campus community. AB 540 and other undocumented students are eligible for these services.

Partners for Success - Faculty Mentoring Students Program

The Partners for Success Office is located in the University Student Union (USU-209). The telephone number is (562) 985-7562. Interested students may apply using their website.

For a variety of reasons, many first-generation students—students with parents who do not possess a baccalaureate degree—find it challenging to complete their college education.

In an effort to retain and graduate these students, a program co-sponsored by Academic Affairs and the Division of Student Services is offered to pair students with faculty members who serve in the capacity of mentors. A mentor, in this case, is an experienced professor who acts as a friendly advisor, helping students become comfortable and successful in the university environment.  AB 540 and other undocumented students are eligible for these services.

SOAR (Student Orientation, Advising and Registration)

Orientation is required of all new freshmen and transfer students. The Student Orientation, Advising, and Registration (SOAR) is the program in which new students meet this requirement. The program affords students an opportunity to receive initial academic advising concerning general education and major requirements, assistance with course selection, and the ability to register for classes, as well as an orientation to student services and campus resources. The workshops take place in early January for spring admits and throughout the summer months for fall admits. There is also a two-day overnight SOAR program for freshmen students admitted for fall that would like a more extensive orientation experience.

Information about the SOAR program is mailed to newly admitted students and may also be obtained by visiting the department's website. There is a fee associated with the program. Participants receive a University Catalog, Schedule of Classes, academic planner, a one-day workshop, parking permit, and lunch. AB 540 and other undocumented students are eligible for these services.

Student Support Services

The Student Support Services Program (SSSP) is a federally funded program designed to assist students in achieving their maximum potential in higher education. Students are referred to SSSP by faculty, staff, and students of CSULB. Interested students apply directly to the program for participation. In addition to an academic need, one of the following must apply for a student to be eligible for SSSP services: low income and first generation college students; physically disabled and/or learning disabled; low income only; first generation only.   AB 540 and other undocumented students are not eligible for these services because the program is federally funded.

STARS (Student Transition and Retention Services)

The STARS office is located in the Foundation Building (Suite160) and the telephone number is (562) 985-5515. Information may also be obtained on the department’s website.

The educational experience presents new students with many challenges and pressures. The department of Student Transition and Retention Services directs its efforts toward the orientation, advising, and registration of students and the promotion of their persistence in college through graduation. Special efforts are directed toward advisor training, orientation and advising workshops, as well as research with regard to issues affecting student retention.   AB 540 and other undocumented students are eligible for these services.

Testing and Evaluation Office

The Office of Testing and Evaluation Services provides information regarding admissions, placement, and certification examinations. The office is located in Brotman Hall 216. For information, phone (562) 985-4007, FAX (562) 985-2415, or visit the Testing Office website.

Test programs currently offered include the SAT and Achievement Tests, ACT, EPT/ELM, WPE, PRAXIS, the Nelson-Denny Reading Test, and the Chemistry IIIA test. Information pertaining to the tests mentioned above and the MCAT, LSAT, CSET, CBEST, GRE, RICA, and TOEFL exams can be obtained by visiting the Testing Office website referenced above.

AB 540 and other undocumented students are encouraged to telephone the office to make an appointment to see Tracy Woodard, Test Officer to get their identification issues handled in private prior to the test date. The test officer will review the student’s ID, the passport, or official consulate identification and then sign the admission letter as an indication that the ID that the student brings with him or her to the test site has been pre-approved. The Testing Office often uses test proctors who may be unfamiliar with ID issues faced by undocumented students, so getting ID pre-approval will circumvent potential issues at the test site. AB 540 and other undocumented students are eligible for these services.

Tests not offered at CSULB may have other identification requirements.

Women’s Resource Center

The Women's Resource Center is open 9:00 a.m. to 5:00 p.m. Monday through Friday and two evenings until 6:30 p.m. Its services are free and available to women and men, campus and community. The WRC is located in Liberal Arts 3-105. For further information, call (562) 985-8687/8576

The mission of the Women’s Resource Center (WRC) is to facilitate the educational, professional and personal growth of women on campus. The WRC houses a library of material on women’s issues, offers women’s support groups, and peer counseling. It provides referrals to campus and community services, scholarship information, and is a clearinghouse of current events of interest to women.

The WRC also provides a comfortable lounge where students can study, chat with friends, or hold meetings. AB 540 and other undocumented students are eligible for these services.

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