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Library Database Technical Problem Report

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Before submitting this form, please review our access page to assure that your computer meets the requirements for using our resources, both on- and off-campus. Thanks!

Please provide information below so that we can assist you with your technical problem regarding the Library's databases.

Note: * denotes a required field.

Technical Problem Report Form

If no, please create a Library account.

(e.g. Lexis-Nexis Academic, ScienceDirect, PsycInfo, Academic Search Elite, etc.)

NOTE: If you have had problems with only a single database, we advise that you try one or two others from our listed databases before submitting this form in order to rule out the possibility of temporary problems with a specific database supplier.

If so, please tell us what the message said (paraphrasing is OK).

(Generally you are asked for your name, campus ID, and CSULB library password/pin.)

(hardware, operating system, or browser software)