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California State University, Long Beach
Student Emergency Intervention Program Banner
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Frequently Asked Questions

The Application and Approval Process

Will the information I share be confidential?
Yes, all information will be confidential, but in order to get approval for the program services we may need to forward some of your application details to our approval committee. This includes a team from the Dean of Students office, financial aid office, ID Services, and final approval from the Dean of Students.

How long will it take for a staff member to contact me?

A staff member will contact you as soon as possible. You can expect to be responded to between 1-3 business days. Please account for the times that the account is unmonitored including after business hours on weekdays, weekends, holidays, and campus closures.

Will I have to complete more than one application for each program I apply for?
No, just indicate which program(s) you want to apply for, when you are completing your application.

Will I have to meet with different staff members, if I applied for more than one program?
No, there will be one staff member to meet with you regardless of if you applied to more than one.

How long will it take for services to be available?
As soon as approved. We have a streamlined approval process and try to make the services available as quick as possible.

Can I reapply to the program?
You may reapply to the program only if you are experiencing an unrelated emergency crisis situation. While meals and short-term emergency housing may be available, the grant can only be received one time.

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The Student Emergency Grant

How many times can I apply for a student emergency grant?
One time, and there are no exceptions made for this policy

How much money can I receive from the grant?
The maximum amount students can receive is $500.

If I recently lost my job or had my hours cut (part-time and/or full-time), is the emergency grant something I can apply for?
The emergency grant is intended for students who are in a crisis situation, so loosing your job or having your hours cut alone does not qualify you for the program. If the loss of your job has led to a crisis situation, such as the loss of adequate, fixed, or regular housing, you may qualify. Read up on the qualifications for the emergency grant on the homepage. Also, you can visit the Career Development Center located in Brotman Hall, Room 250 for additional resources.

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Meal Services for Food Insecure Students

How does the meal assistance program work?
Meals are distributed to qualifying food insecure students, and they are valid for a breakfast, lunch, or dinner meals at the campus dining halls. Your meals will be placed under your ID number, so bring your ID card when you go to the Hillside, Parkside, and/or Beachside dining halls. You will hand over the ID card to the cashier to swipe your card, and that is all you will need to do. Your meals will count under commuter food plan.

How many meals can I buy using my ID card?
You will be given a certain number of meals which can be used one at a time. If you run low or out of meals, please contact one of the Student Emergency Intervention Program staff members.

Can I get my meals to-go?
Yes, but you must tell the cashier as you hand over you ID card to be swiped, and the cashier will hand you over a to-go box.

How do I keep up with how many meals I have left?
The cashier at the dining hall will ask if they can check your meal amount before you hand them your ID. If you would like to know how many meals you have left, just let the cashier know.

How long will it be before the meals are on my ID card?
We try to make this process happen almost immediately. Typically, the meals are on your ID card by the end of the day after you meet with us, and at the latest they should be on your ID by the next business day.

When do the meals on my ID card expire?
Meals will expire at the beginning of the next academic semester, but you should be aware that meals will not be available when the dining halls are closed.

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Short-Term Emergency Housing

How does the short-term housing work?
We currently have one room with four beds in the Hillside dormitory on campus. These beds are available for students with a qualifying emergency crisis. Students placed in the emergency housing are also provided with meals and laundry services.

How long is short-term emergency housing available for?
Once a student is deemed eligible, a University administrator determines how long a student can be housed.

Is the emergency housing available to students with children or families?
Yes, there is an off-campus short term emergency housing option. Once a student is deemed eligible, an University administrator, will determine the how long a student can be housed.

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