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California State University, Long Beach
Student Health Services
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Psychiatric Services

SHS offers short term, transitional psychiatric services at no charge to active students. Students may be seen by psychiatric services at SHS by their own request, by referral from other SHS clinicians, or by referral from other CSULB campus programs.

Usually students are seen first by the SHS social worker / case worker to help assess what services, either within SHS, CSULB, or the community might be most likely to meet your needs.

Some students will be referred to our psychiatrist who will get to know you and listen to your story, what challenges you’re experiencing, and what strengths you have. You will also meet our mental health nurse. We will offer our preliminary impressions and recommendations, and we will discuss your options using shared decision making. Many people can address their challenges with a combination of therapies, self-help coping skills, peer support, and wellness activities, much of which are available at SHS and our Health Resource Center (HRC), elsewhere at CSULB, or in the community. Psychiatric medications can sometimes help relieve suffering, improve functioning, and even to help make progress in therapy and your life.

No student may receive ongoing psychiatric treatment at SHS; all services are very short term designed to help you quickly while facilitating ongoing care in the community.

We do not bill insurance or report to them. Some medications are available at reduced cost from the SHS pharmacy (only if prescribed by our providers) and some you will have to fill in the community using your own insurance or cash. We have an independent electronic medical record system and highly protect the confidentiality and privacy of your records. Except for a few limited, legally mandated exceptions, we will only release your records with your direct involvement and consent.

Contact Information

Our psychiatric services team currently includes a social worker / case manager, Kristen Hutchcroft, a mental health nurse, Deborah Bernal, and a psychiatrist, Dr. Mark Ragins. Linda Pena is also available for sexual assault and substance abuse counseling through the HRC. To contact us begin by calling Kristen directly at 562-985-5825. If she is not available, please leave a voicemail and we will get back to you as soon as we can. If you or someone close to you is in immediate physical danger, please call 9-1-1, your primary doctor, or proceed to the nearest Emergency Room.