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California State University, Long Beach
Important information about the university's response to COVID-19
Bob Murphy ACCESS Center
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Bob Murphy Access Center (BMAC), formerly known as Disabled Student Services

BMAC Office Working Remotely

In light of the heightened concerns around COVID-19 and CSULB's decision to suspend in-person classes, BMAC will work remotely until further notice. Our goal is to ensure that we can provide you with assistance during this time. The BMAC office will not be open for any in-person appointments but we will maintain our normal hours online. BMAC will be available online Monday - Friday from 8:00 am to 5:00 pm until further notice.

IMPORTANT UPDATES ON UNIVERSITY/BMAC RESPONSE TO COVID-19

Dear BMAC Student,

In light of the campus transitioning to online learning for the Fall 2020 semester, please read the following BMAC updates/tips.

BMAC is here to support you during this time. Please check the BMAC website regularly for updates/additions.

Thank you,
BMAC Staff

 

COVID-19 Information: If you think you have been exposed to COVID-19, please follow the University’s guidelines for self-quarantine. If you are experiencing COVID-19 symptoms that are significantly impacting your coursework, or if you have a CDC-identified higher risk medical condition, please contact BMAC. We would like to discuss these impacts with you and how you may be eligible for disability accommodations.

In light of current community directives to promote social distancing, we understand it may be difficult for you to obtain disability documentation for registration. Please know that this is no cause to delay reaching out to our office. We are here to work with you. Please contact BMAC if you have documentation concerns.

ALTERNATIVE TESTING ACCOMMODATIONS

In an effort to promote campus health and safety, BMAC asks that students work directly with instructors in order to determine an alternative arrangement for quizzes and exams. Instructors are being asked to accommodate exams within the virtual class environment for BMAC students solely needing extended time and/or distraction-reduced environment accommodations, or consider an alternate form of assessment.

BMAC remote proctoring and/or in-person exam appointments may be available on a limited, case-by case basis for exam accommodations that cannot be replicated within a virtual environment, contingent upon BMAC scheduling availability and BMAC approval.

Please contact BMAC-Exams@csulb.edu if you have any questions about exam accommodations during the virtual Fall 2020 semester.

ONLINE EXAMS VIA BEACHBOARD

Note: Not all accommodations listed in a student’s accommodation letter apply to the virtual learning environment/online exams (e.g. private room, distraction reduced environment, etc.)

Please communicate with your instructors to ensure that you receive your extended test time accommodation, if applicable. The appropriate extended time allotment can be found in your Eligibility Letter, as well as in the Faculty Notification Letter sent to your instructors, from MyBMAC. If your instructors are unsure about how to adjust your individual exam time allotment please encourage them to reach out to BeachBoard Support at (562) 985-4959 or beachboard@csulb.edu.

TEST ACCOMMODATION (TA) FORMS

Test Accommodation Forms are now housed within MyBMAC and may not be applicable/required during the Fall 2020 semester due to BMAC’s remote office operations. During the Fall 2020 semester, BMAC asks that students and instructors determine an alternate arrangement for quizzes and exams. Instructors are being asked to accommodate all exams within the virtual class environment for BMAC students solely needing extended time and/or distraction-reduced environment accommodations; a test accommodation form is not required to be on file within MyBMAC in these instances. Please reach out to Support Services at BMAC-Exams@csulb.edu if you have any questions about test accommodation forms or scheduling exams during the Fall 2020 semester.

Please continue to check the BMAC website regularly for updates regarding the use of test accommodation forms and how to schedule exams using MyBMAC upon BMAC’s return to face-to-face alternative testing appointments.

NOTETAKING

Is my notetaker still responsible for providing me notes during online instruction? Yes, your notetaker is still responsible for providing you supplemental notes during online instruction. Please reach out to your notetaker as soon as possible in order to ensure you do not experience a delay in this accommodation.

AIM CENTER

If you need to submit any requests to the AIM Center, please contact the AIM Center at AIMC@csulb.edu or (562) 985-1663.

CAPS

If you have a need to speak to a CAPS counselor for additional support throughout these changes, please contact CAPS at (562) 985-4001.

LEARNING CENTER SERVICES

In support of the campus move to alternative instruction, the Learning Center is offering online tutoring and academic coaching services. Learning Center will provide more information on online options when available. Please check their website for updates.

TIPS TO BE A SUCCESSFUL VIRTUAL STUDENT

  1. Communication is key!
    - Communicate with your classmates, professors, and BMAC as needed, early and often.
  2. Be self-motivated
    - Establish an effective time management plan
    - Set up a daily academic schedule using a planner with time-blocks and deadlines
  3. Be technologically prepared
    - Explore BeachBoard, Zoom, and other features on your SSO to become comfortable with an online learning environment.
    - For basic desktop and BeachBoard support, contact the Technology Help Desk at helpdesk@csulb.edu or (562) 985-4959.
  4. Create a good study environment
    - Quiet/Calm
    - Avoid games
    - Turn off cell phone
    - Beware of internet surfing
    - Set up good lighting and comfortable seating
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The Bob Murphy Access Center assists students with disabilities as they secure their university degrees at California State University, Long Beach. Read more about BMAC.

Bob Murphy Access Center

Location: SSC, room 110
Phone: (562) 985-5401
Fax: (562) 985-7183
E-mail: bmac@csulb.edu
Fall & Spring Semester Office Hours: Monday through Friday: 8 AM - 5 PM

Fall & Spring Semester Testing Hours: Monday through Thursday: 8 AM - 7 PM, Friday: 8am - 5pm
Winter & Summer Break Hours: Monday through Friday: 8 AM - 5 PM

Autism Services


Location: SSC, room 110H
E-mail: VACANT (preferred form of contact)
Phone: (562) 985-1675
Fax: (562) 985-7183

Deaf & Hard of Hearing Support Services

Location: SSC, room 110L
Phone: (562) 985-5426

Video Phone: (562) 286-6671, (888) 442-7308.

Accessible Instructional Materials (AIM) Center

Location: Academic Services, Room 116
Phone: (562) 985-1663

Fax: (562) 985-2016
Hours: Monday through Friday, 8:30 AM - 4:30 PM

Stephen Benson Learning Disability Program

Location: SSC, room 110
Phone: (562) 985-4430
Fax: (562) 985-4529
Hours: Monday through Friday: 8 AM - 5 PM

Service and Emotional Support Animals

Location: SSC, room 110
Phone: (562) 985-5401
Fax: (562) 985-7183

Support Services & Advising Program

Location: SSC, room 110

Phone: (562) 985-5401

Fax: (562) 985-7183

E-mail: bmac@csulb.edu

E-mail (for exam related inquiries): bmac-exams@csulb.edu

Fall & Spring Semester Office Hours: Monday through Friday: 8 AM - 5 PM

Fall 2020 Testing Hours: Monday through Friday: 8 AM - 5 PM

Winter & Summer Break Hours: Monday through Friday: 8 AM - 5 PM

Workability IV Program

Location: Brotman Hall, Room 250
Phone: (562) 985-8038
Hours: Monday through Friday: 8 AM - 5 PM

Download the Bob Murphy Access Center Brochure (PDF)

Download the Bob Murphy ACCESS Center Brochur