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California State University, Long Beach
April 29: Important information about the university's response to COVID-19
Bob Murphy ACCESS Center
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Bob Murphy Access Center (BMAC), formerly known as Disabled Student Services

BMAC Office Working Remotely

In light of the heightened concerns around COVID-19 and CSULB's decision to suspend in-person classes, BMAC will work remotely until further notice. Our goal is to ensure that we can provide you with assistance during this time. The BMAC office will not be open for any in-person appointments but we will maintain our normal hours online. BMAC will be available online Monday - Friday from 8:00 am to 5:00 pm until further notice.


Dear BMAC Student,

In light of the campus transitioning to online learning for the Fall 2020 semester, please read the following BMAC updates/tips.

BMAC is here to support you during this time. Please check the BMAC website regularly for updates/additions to the above.

Thank you,
BMAC Staff


In an effort to promote campus health and safety and adhere to social distancing guidelines, BMAC asks that you work directly with your professors in order to determine an alternative arrangement for your quizzes and exams. Please contact if you need assistance in navigating this with your professors.


Please communicate with your professors to ensure that you receive your extended test time accommodation, if applicable. If your professors are unsure about how to adjust your individual exam time allotment (found in Section H of your TA form), please encourage them to reach out to BeachBoard Support at (562) 985-4959 or


How do I submit TA forms?

After meeting with a BMAC intake specialist or completing your returning student accommodation requests, BMAC will prepare your accommodation documents, including TA forms. Your TA forms will be emailed to your CSULB-assigned student email address.

BMAC asks you to electronically return your completed TA forms to only if you have scheduled to take a given exam with a virtual BMAC proctor. Please note that BMAC offers limited virtual proctoring subject to BMAC's staffing availability, and that students may only live proctored by BMAC if the same parameters are being implemented for all students in a given course of record.

Please complete the steps below to complete and return your Test Accommodation forms only if you intend to take your tests with a virtual BMAC proctor.

It is the studentís responsibility to ensure that the completed TA form is returned to 7 business days in advance of the scheduled exam date.

  1. Student: Please digitally sign Section B of your TA form(s) before forwarding them to your instructor(s)
  2. Student + Instructor: Please work together to complete any missing information in Section C
  3. Instructor: Please complete Sections D-G
  4. Student (or Instructor): Email completed TA form to so BMAC can schedule your appointment.

If you have any questions/concerns, please reach out to or (562) 985-5401


Is my notetaker still responsible for providing me notes during online instruction? Yes, your notetaker is still responsible for providing you supplemental notes during online instruction. Please reach out to your notetaker as soon as possible in order to ensure you do not experience a delay in this accommodation.


Upon guidance from the campus and public health professionals with regards to preventative measures, all BMAC appointments will transition to phone/Zoom appointments. If you have a preference, please email us your preference for appointment type and contact information (phone number or email address) at


If you need to submit any requests to the AIM Center, please contact the AIM Center at or (562) 985-1663.


If you have a need to speak to a CAPS counselor for additional support throughout these changes, please contact CAPS at (562) 985-4001.


In support of the campus move to alternative instruction, the Learning Center is offering online tutoring and academic coaching services. Learning Center will provide more information on online options when available. Please check their website for updates.


  1. Communication is key!
    - Communicate with your classmates, professors, and BMAC as needed, early and often.
  2. Be self-motivated
    - Establish an effective time management plan
    - Set up a daily academic schedule using a planner with time-blocks and deadlines
  3. Be technologically prepared
    - Explore BeachBoard, Zoom, and other features on your SSO to become comfortable with an online learning environment.
    - For basic desktop and BeachBoard support, contact the Technology Help Desk at or (562) 985-4959.
  4. Create a good study environment
    - Quiet/Calm
    - Avoid games
    - Turn off cell phone
    - Beware of internet surfing
    - Set up good lighting and comfortable seating

The Bob Murphy Access Center assists students with disabilities as they secure their university degrees at California State University, Long Beach. Read more about BMAC.

News & Events

Exciting news! Disabled Student Services has moved to the new Student Success Center SSC (Room 110)!! Additionally, we have changed our name to the Bob Murphy Access Center (BMAC).

Bob Murphy Access Center

Location: SSC, room 110
Phone: (562) 985-5401
Fax: (562) 985-7183
Fall & Spring Semester Office Hours: Monday through Friday: 8 AM - 5 PM

Fall & Spring Semester Testing Hours: Monday through Thursday: 8 AM - 7 PM, Friday: 8am - 5pm
Winter & Summer Break Hours: Monday through Friday: 8 AM - 5 PM

Autism Services

Location: SSC, room 110H
E-mail: VACANT (preferred form of contact)
Phone: (562) 985-1675
Fax: (562) 985-7183

Deaf & Hard of Hearing Support Services

Location: SSC, room 110L
Phone: (562) 985-5426

Video Phone: (562) 286-6671, (888) 442-7308.

Accessible Instructional Materials (AIM) Center

Location: Academic Services, Room 116
Phone: (562) 985-1663

Fax: (562) 985-2016
Hours: Monday through Friday, 8:30 AM - 4:30 PM

Stephen Benson Learning Disability Program

Location: SSC, room 110
Phone: (562) 985-4430
Fax: (562) 985-4529
Hours: Monday through Friday: 8 AM - 5 PM

Service and Emotional Support Animals

Location: SSC, room 110
Phone: (562) 985-5401
Fax: (562) 985-7183

Support Services & Advising Program

Location: SSC, room 110
Phone: (562) 985-4635
Hours: Monday through Thursday: 8 AM - 7 PM, Friday: 8 AM - 5 PM (Extended evening and weekend hours are available, contact the Support Services Program for more information.)

Workability IV Program

Location: Brotman Hall, Room 250
Phone: (562) 985-8038
Hours: Monday through Friday: 8 AM - 5 PM

Download the Bob Murphy ACCESS Center Brochur

Download the Bob Murphy Access Center Brochure (PDF)