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California State University, Long Beach
Important information about the university's response to COVID-19
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COVID-19 Update: The Dean of Students & CARES team are available for student advocacy & support Mon – Fri, 8am-5pm. Messages will be retrieved from 562/985.8670 and e-mails can be sent to Our staff is working remotely and will return voicemails and e-mails during business hours. CARES referrals are being reviewed remotely as well.

Learn more information about CSULB’s response here:

For individuals needing resources, please refer to this document that is being updated regularly as resources are identified:


We believe our entire campus community plays a vital role in supporting LBSU students. The purpose of the CARES Team is to provide a centralized structure for the campus community in our support of students. We provide early intervention and crisis mitigation for students through collaboration with campus departments, faculty, and staff. Students who exhibit behaviors or disclose personal challenges in relation to their personal, physical, and emotional well-being should be referred to the CARES Team for connection to appropriate campus and community resources. Students exhibiting intimidating, disruptive, aggressive, or violent behaviors should also be referred to CARES, unless there is an immediate safety concern. In collaboration with students, the CARES Team will review all information available on the students’ behavior and background, to develop an individual action plan and provide on-going case management support. The team meets regularly and as need arises.

If there is an immediate safety concern, please contact UPD at 562/985-4101 or 911.


  • To lead a collaborative effort to promote optimal health and safety of students and all members of the campus community;
  • To develop strategies that best utilize campus and community resources to assist students;
  • To be a resource for students, faculty, staff, and administrators.

Functions of the CARES Team

When alerted to a concern, CARES will

  • Gather Information
  • Identify needs of those impacted
  • Communicate with all parties involved
  • Develop and implement plans for the student, including both immediate and ongoing strategies
  • Provide and make referrals for advice, support, and assistance
  • Address risks of harm to student and/or others involved with the student
  • Review interventions and implementation through the case management process

Refer a Student to the CARES Team

Refer a student to the CARES Team by submitting a report through our secure online form or call Dean of Students, Dr. Piya Bose at (562) 985-8670. If this is an emergency, please call 9-1-1 or University Police (562) 985-4101.

Refer a student to the CARES team

If this is an emergency, please call 9-1-1 or University Police (562) 985-4101.