A wide range of campus services and co-curricular activites aim to insure that student needs are met as well as to enhance their college experience. Students are encouraged to take advantage of these services.
Counseling and Psychological Services (CAPS) offers an array of services to help students achieve a satisfactory and meaningful academic experience. CAPS is located in Brotman Hall 226. The telephone number is (562) 985-4001. The CAPS web address is: www.csulb.edu/caps.
Staff members of CAPS are trained at the doctoral level in counseling or clinical psychology and student development services delivery. Staff members are skilled in assisting students to translate their individual personal development, career development, and previous educational experience into optimal academic achievement and collegiate life experience.
Students are seen at CAPS by an intake counselor. Psychologists are assigned to students based on the type of problem expressed and/or identified in the initial review. Most individual counseling is short-term and lasts three to five sessions. The staff is also trained to address complex types of career and personal problems that may require more extensive counseling. Crisis intervention services are available on an immediate basis.
An extensive group counseling program exists for specific kinds of counseling issues such as stress management or interpersonal skill development. The mini-workshops acquaint students with various life skills such as assertiveness and time management. CAPS is especially dedicated to working with students from diverse backgrounds.
The Isabel Patterson Child Development Center is located on campus at 5700 Atherton Street. For information call (562) 985-5333 8:00 a.m.-5:00 p.m.
In January of 1975, the University and the Associated Students opened the Isabel Patterson Child Development Center to provide quality child care services to the University and community. The facility was made possible by the generous donation of Isabel Patterson, a CSULB alumna.
The child care services provided enable a student parent to attend classes at the University. Following the registration of children of student parents, the children of University staff, faculty, administration, alumni and then community are offered these services as space allows.
Child care services are available for children six months to 2 1/2 years in the Infant/Toddler Program; 2 1/2 to five years in the Pre-school Program; and Kindergarten through second grade in the School-age Program.
The environment of the Center allows children to move freely and choose from a variety of activities that include but are not limited to reading, music, water and sand play, art, science, cognitive games and dramatic play. Some of the program’s goals are to help children be responsible and able to solve their problems, to be inner-directed, to be aware of alternatives and able to make choices, and to be free from gender and other stereotyping. The program includes a family-style breakfast, lunch and afternoon snack.
The Center employs early childhood education care and development professionals. The part-time teaching staff is composed of CSULB students who are required to participate in the Center’s comprehensive training program. The Center is accredited by the National Association for the Education of Young Children.
The mission of the University Library (www.csulb.edu/library) is to provide students, faculty, staff, and community members the information resources they need for study, research, enrichment, and recreation. These resources are contained in collections that are both physical and virtual, print and digital. They include books, journals, government documents, maps, images and sound files. The library’s online catalog, COAST (http://coast.csulb.edu), provides easy access and discovery.
The Special Collections Department is home to an outstanding collection of rare, significant, or unusual books and manuscripts, correspondence, art prints, and photography. The library participates in LINK+, a consortium of over 40 academic, public, and corporate libraries in California and Nevada; their combined collections offer over 7 million unique titles to CSULB borrowers. Subscriptions to many thousands of web-based reference sources and full-text journals, along with a rapidly growing collection of electronic books make it possible to deliver a great deal of research information to the scholar’s desktop at any time of the day or night. The Spidell Technology Center, located on the first floor, is the largest and best-utilized student computing facility on campus.
In fulfilling their duties at a wide range of service points within the building, library staff and librarians share a commitment to efficient, helpful service. Library faculty guide students through the process of identifying, retrieving, organizing, evaluating, and synthesizing information, a critical skill in today’s society. For many students the first introduction to library services at CSULB is through the required library component of University 100, designed to give new students exposure to the basic concepts of information literacy. Librarians also provide a variety of workshops, as well as individual in-depth consultation focusing on a specific research topic or project.
The University Library offers adaptive devices to make print and electronic resources accessible to the disabled, and it works closely with Disabled Student Services to insure that equipment, facilities, and collections are responsive to those with special needs.
Student Health Services (SHS) is the campus health center providing medical services, preventive health and health education programs. A highly trained and experienced staff of physicians, nurses and other health care professionals are dedicated to student health and well being. The SHS is located on State University Drive and Merriam Way, between Brotman Hall and the residence halls. The SHS is accredited by the Association for Ambulatory Health Care, and is a member of the American College Health Association. Web site: www.csulb.edu/shs. Important phone numbers are the SHS Switchboard, (562) 985-4771, and Appointment Desk, (562) 985-1638. Medical Emergencies arising on campus are directed to University Police 9-1-1.
All regularly enrolled students registered for the current semester are eligible for services by paying the $45 mandatory Health Fee at registration. Continuing students who take two consecutive semesters of educational leave can receive services by paying the Health Fee at Student Health Services, providing they are returning the following semester. Students enrolled in the College of Continuing and Professional Education (CCPE) can receive services for $15.00 per visit while classes are in session.
Outpatient medical care is provided for acute injury and illness. Long term or overnight care is not provided. Services include Women’s Health, Men’s Health, and some specialties. Provisions are made for outside referrals for care beyond the scope of the SHS. X-ray, clinical laboratory, and pharmacy are available. Visits to the SHS, in house laboratory tests, and x-rays are provided without charge. Laboratory tests sent to outside reference labs and pharmacy medications are available at low cost. The SHS is open year round. Hours are 8:00 a.m. to 6:00 p.m. Monday, Tuesday and Thursday; 10:00 a.m. to 7:00 p.m. Wednesday; and 8:00 a.m. to 12:00 noon Friday.
The Health Resource Center (HRC) is located in the Student Health Services (SHS) room 268. The HRC provides health education and support to students with a variety of programs and services. Programs include the Alcohol, Tobacco & Drug Abuse Prevention Workshop, the Nutrition Counseling, HIV Testing and Counseling Workshop, and the Sexual Health Awareness Workshop. Services include a computerized health resource service, the Health Beat Newsletter, multi-media health information, and health promotion campus outreach activities. Volunteer and internship opportunities are available. For more information call (562) 985-4609 or visit the Web site at www.csulb.edu/hrc.
Students enrolled in a California school for the seventh grade or higher on or after July 1, 1999 will have satisfied the requirements for Hepatitis B and Measles/Rubella. Hepatitis B: is required of students who are 18 and younger on the first day of class. Measles/Rubella is required of new students born after January 1, 1957. Clearance is obtained at the SHS by showing proof of immunity using medical records or by receiving immunizations (available at the SHS.) Medical and religious exemptions are available. For more information see Admission to the University, Immunization Requirements section. Students may also phone the SHS at (562) 985-4771, call the Immunization Hotline at (562) 985-5411, or visit the Web site www.csulb.edu/shs and click on immunization information.
Medical insurance is strongly recommended. The Associated Students Inc. sponsors an individual health insurance plan available to all enrolled students. For more information contact Associated Students Business Office, (562) 985-8311, or visit the plan site www.chickering.com/schools/csulongbeach.
The Office of University Ombuds is located in the Foundation Building, Suite 140. The telephone number is (562)-985-5983. The office is open for appointments Monday through Friday, 8:30 a.m. to 12:00 noon and 1:00 p.m. to 4:30 p.m. Special arrangements for another meeting time can be made upon request. For more information, e-mail the University Ombuds (firstname.lastname@example.org) or visit the Web site (www.csulb.edu/president/ombuds).
The Office of University Ombuds is an independent, neutral resource for informal problem-solving on campus. The Office serves all members of the campus community – students, alumni, faculty, staff, administrators, emeriti and retirees. The office answers inquiries about the University, provides a safe place for discussing sensitive issues and identifying options, and facilitates conversations and mediations to resolve conflicts. In addition, the Office offers educational programs and workshops, recommends policy changes to remedy systemic problems, and collaborates with others to improve campus life and strengthen community. The Office of University Ombuds maintains confidentiality in accordance with the Code of Ethics of the International Ombudsman Associatio, the limits of the law, and our organizational context.
The Ombuds does not participate in formal litigation, formal disciplinary actions, formal complaints, or grievance hearings. The services provided by the Office of University Ombuds do not compromise or replace university policies or procedures nor do they interfere with the right of a person to pursue the various formal options that are available. Discussion with the University Ombuds does not constitute notice to the institution with regard to grievances and formal complaints.
The Veterans’ Services office coordinates all veterans’ financial benefits including initiation of federal and state benefits, maintenance of veterans’ status with the Veterans’ Administration and continuation of benefits through enrollment certification. The office is supervised by the Career Development Center and is located in Brotman Hall Room 250.