Skip to Local Navigation
Skip to Content
California State University, Long Beach
Office of the Provost, Division of Academic Affairs Home
Print this pageAdd this page to your favoritesSelect a font sizeSelect a small fontSelect a medium fontSelect a large font

i>clicker for Students

Want to click but need a remote?

You can purchase i>clicker remotes through the campus bookstore.  There is a standard one-year limited warranty available with each clicker. If you are having problems with your remote, contact iclicker Support or by phone at 1-866-209-5698. The i>clicker2 student remote, unlike the older remote, has a screen that allows you to view the battery level, remote frequency, and set and send your alphanumeric answer. If your professor is creating numeric or alphanumeric responses, you will need the i>clicker2 student remote. If your professor is just using the standard A-E responses, the old remote (without the screen) will work fine. i>clicker does offer a new mobile version (Web Clicker); however, the campus is not supporting this version.

If your clicker is defective

If you purchased it through the campus bookstore, you may return it to the bookstore--you must have your receipt and it must be within 365 days of the date of purchase on the receipt. If a particular department on your campus provided it to you, you will need to check with that department to determine their replacement policy. If you purchased a previously-used clicker, you will need to consult with that particular source for replacement options.

The battery life is approximately 200 hours. The "Low Battery" light will flash red when you need to replace your batteries. Once this light begins flashing, you have less than 10 hours of battery power remaining.  We recommend that you replace the batteries with Energizer brand batteries.

NOTE: Please DO NOT use Duracell batteries as they are shorter than other batteries and therefore not suitable for i>clicker remotes.

DEFECTIVE REMOTES: i>clicker remotes have an exceptionally low defective rate. Most remotes returned as defective simply need three new size AAA batteries. If you are having trouble with your remote, please first replace ALL THREE batteries. On occasion, the third battery will stick in the compartment and requires a tap to release it If you continue to have trouble, contact i>clicker technical support for guidance.

Web Registration

Online registration is recommended, and might be required by your insructor. To register online, you must go to and click the Register Your i>clicker button.

To complete the student registration form, you must :

  1. Enter your First Name and Last Name in the appropriate fields.
  2. Enter your CSULB campus student ID.
  3. Enter your i>clicker remote ID. The remote ID is the 8-character alphanumeric code printed below the barcode on the back of their remote. If the code is unreadable, come in to AS-120 for assistance.
  4. Enter the letters or numbers in the captcha security image on the screen. This verification image is a slightly distorted series of characters used to prevent spam bots from submitting the form.
  5. Click the Enter button. An on-screen message confirms that registration was successful. Your campus student ID is now tied to your unique i>clicker remote ID.

For Technical Support Contact the CSULB Technology Service Desk (TSD) at 1(562)985-4959 via email at help desk.