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California State University, Long Beach

Incomplete Contract

If you are unable to complete all of the assigned work for a class (normally completed a minimum of 66% of the requirements) and there is still a possibility for earning credit, you may be allowed to take an "I" (Incomplete) to extend the time to finish the assignments and receive an official grade. To receive an Incomplete, you must:

  • Have "unforeseen but fully justified" reasons for not completing the class work (Policy Statement 12-03).
  • Bring all relevant information to the class instructor and agree with the instructor's terms for how and when you will satisfy the remaining class requirements.

The Instructor will create an incomplete Contract online, which will include the terms and conditions for assigning the "I" Incomplete grade.

Accepting the Incomplete Contract

You can access any Incomplete Contract(s) assigned to you from the Academics section in your Student Center.

  1. Step 1Select “Grades” from the drop down menu and click on the Go (>>) button next to the field.

    Screen shot of Student Center, with Grades option highlighted in Other Academics drop down menu

  2. Step 2 Your Class Grades will display.

    If you do not see the correct term displaying, click the "change term" button to select the term in which you have an Incomplete.

    Screen shot of the View My Grades page in the Student Center

  3. Step 3Click on the "Review Contract" link.

    If you do not see the correct term displaying, click the "change term" button to select the term in which you have an Incomplete.

    Screen shot of the Assignment of Incomplete Contract page in the Student Center

  4. Step 4

    Review the Incomplete Contract Data entered by your instructor. If you agree to the terms of the contract, click on the check box to indicate that you acknowledge and agree to the terms and conditions outlined in the Incomplete Contract.

  5. Step 5 A confirmation message will appear.

    Screen shot of the Assignment of Incomplete Contract page in the Student Center

  6. Step 6 Click Yes to accept. The page will display your acceptance date.

    Screen shot of the Assignment of Incomplete Contract page in the Student Center with Acceptance Date

    You must complete the work* within one year of the end of the semester in which the class was taken or within a shorter period as specified on the Incomplete Contract.  Once you complete the work specified in the contract, you instructor will update the Completed check box and indicate the Date Completed.

    *If no additional work is submitted, you will receive the grade indicated by the instructor. If the instructor did not indicate a grade on the incomplete contract, a grade of "F" will be assigned.

    Note: You will not be allowed to re-enroll in a class for which you have an unresolved ‘Incomplete’ grade.