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California State University, Long Beach

Mechanical & Aerospace Engineering (MAE)

375. Total Quality and Continuous Improvement (3)

  • Prerequisites: Completion of GE Foundation requirements, one or more Explorations courses, and upper-division standing.
  • Total Quality approach to achieve Continuous Improvement. Quality gurus and Deming’s philosophy on TQM, Strategic planning, Customer satisfaction, TQM tools, data representation, Worker empowerment/ teamwork, Supply chain management, Statistical tools for controlling quality, ISO 9000, Malcolm Baldrige Award, Deming’s Prize, practice and Case studies. Team projects.
  • (Lecture-problems 3 hours) Letter grade only (A-F).
Course Outline

Class Schedules

View the current course offerings:

Mechanical Engineering (MAE)

Engineering Technology (ET)

Engineering (ENGR)

Official Program Information


*Note: although every effort is made to keep this Web site up to date, you should also consult the printed catalog for official information and program requirements, which may vary depending on the year you enter(ed) the program.

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