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California State University, Long Beach
Department of Family and Consumer Sciences

Didactic Program in Dietetics (DPD)

Academic and University Policies

Table of Contents

  1. Academic Calendar and Important Dates
  2. Academic Advising & Student Performance Monitoring
  3. Ethical and Academic Integrity
  4. Experiential Learning
  5. Grade Appeals
  6. Grievances
  7. Liability Insurance Coverage
  8. Injury During Experiential Learning
  9. Privacy and Access to Student Files
  10. Withdrawals and Refunds

Academic Calendar and Important Dates

CSULB operates on a semester system, with academic breaks during winter and summer. Students are expected to consult the Academic Affairs Calendar to stay apprised of all important dates and deadlines. It is the responsibility of the student to ensure they are enrolled in required coursework and follow the academic plan of study outlined by the CHHS Academic Advising Center. Students who are applying for dietetic internships should review the DPD website for updated DICAS application dates and deadlines.

Academic Advising & Student Performance Monitoring

Our program receives academic advising from the CHHS Academic Advising Center which promotes students' initiative, independence, and scholarship through holistic and innovative advising methods. CHHS Advising offers monitors student performance early and often each semester and provide counsel and remediation solutions (e.g. tutoring, major counseling) as needed. Their academic advising policies/syllabus, philosophy, and goals can be found here.

Ethical and Academic Integrity

Ethical and academic integrity is critical to the successful training of future RDNs. The CSULB catalog provides explicit definitions of Cheating and Plagiarism. We take academic honesty seriously and follow all procedures outlined by the CSULB Office of Student Conduct and Ethical Development for tracking, reporting, and responding to complaints against students regarding violations of campus regulations. This includes academic integrity, Student Conduct violations, sexual misconduct, sexual harassment, or any other behaviors of concern. Incident report forms can be found directly on this website. Students should consult their course syllabi which will refer to these policies and the instructor's approach to addressing such issues at an assignment and course level (e.g. redo a plagiarized assignment vs. failing grade, etc).

We expect our students to abide by the AND/CDR Code of Ethics in their pursuit of careers as RDNs. In cases where students commit major violations that demonstrate a habitual or serious lack of honesty or integrity (i.e. academic probation due to cheating, etc), their case may be discussed among the FCS Chair, DPD director, and select DPD faculty to determine if a verification statement should be withheld upon graduation. Without a verification statement students are not eligible to pursue a career as a RDN.

Experiential Learning

We provide experiential learning in our DPD in order to offer hands-on activities for students to apply course knowledge during NUTR 437: Nutrition Counseling & Motivational Techniques and NUTR 461: Community Nutrition. These experiences may be on campus (e.g. providing peer nutrition counseling at Student Health Services) or off campus (e.g. community center to conduct cooking lessons). As the scope of activities is small, short-term, and only in the context of specific assignments, students will not be compensated for their time and will never be used to replace employees at an experiential learning site. If a student wishes to file a complaint

Grade Appeals

See the CSULB University Catalog - Grade Appeals for information about the grade appeal process.


The CSULB Student Grievance Policy outlines procedures for addressing formal grievances not related to grade appeals, prohibited discrimination, or any other issues that are covered by existing policies. If a student is ever unsure about what to do with their grievance or complaint they may always contact the CSULB Office of University Ombuds. Due to the confidential, neutral, independent, and informal nature of the Ombuds Office, communication with the office does not constitute notice to the University.

We recommend the following steps to resolve student complaints about an instructor, staff member, or student(s) in the DPD:

  • Where appropriate, we encourage students to practice open communication with faculty, staff, and fellow students at CSULB. Expressing our concerns is an important part of professional growth and development. If a student has a complaint about a specific course (e.g. structure, grading, academic integrity, pace, etc), we recommend that they address this either in writing (email) or in person (office hours) with the faculty member or person in question. In most cases a challenge or misunderstanding can be resolved through respectful, direct communication.
  • If the problem is unresolved or the student does not wish to communicate with the individual directly, they may follow the CSULB Student Grievance Policy or reach out to the DPD Director and/or FCS department Chair to discuss their concern and identify possible solutions/courses of action. After discussing the matter with the DPD Director and/or Chair, if the student wishes for additional action or investigation, they must document their complaint in writing (email is fine). The DPD Director and/or FCS department Chair may consult with other faculty or relevant parties as needed, maintaining confidentiality whenever possible. The Chair will be able to provide resources and is able to address complaints directly in most circumstances. If the issue is of a more serious nature, it may be taken to the Office of Equity and Diversity, the Dean of Students, Office of the Title IX Coordinator, or university police.
  • If a student issues a complaint in writing that is shared with the DPD Director, its contents and the outcome/resolution of the complaint will be kept on file for seven years. Students may not be able to access the contents of these files or the outcome of their complaint if any confidential information pertaining to a faculty/staff member is included.
  • If a student does not wish to communicate with their instructor, DPD Director, or department Chair, they may also reach out to the Dean of the College of Health and Human Services.
  • If all possible options have been exhausted after following the recommended system for filing complaints with the DPD, the Department of Family and Consumer Sciences, the College, or the University, and program noncompliance with ACEND® accreditation standards, the student may submit a complaint to ACEND®.
    • According to the ACEND® policies about Filing a Complaint, "ACEND® has established a process for reviewing complaints against accredited programs in order to fulfill its public responsibility for assuring the quality and integrity of the educational programs that it accredits. Any individual, for example, student, faculty, dietetics practitioner and/or member of the public may submit a complaint against any accredited program to ACEND®. However, the ACEND® board does not intervene on behalf of individuals or act as a court of appeal for individuals in matters of admissions, appointment, promotion or dismissal of faculty or students. It acts only upon a signed allegation that the program may not be in compliance with the Accreditation Standards or policies. The complaint must be signed by the complainant. Anonymous complaints are not considered." The form for filing a complaint can be found here

Liability Insurance Coverage

See Student Professional Liability Insurance for information on how students are covered through course enrollment. The official policy on CSU Insurance Requirements outlines liability insurance needs and limits related to student travel. Refer to Student Travel Accident Insurance for policies about coverage for students traveling to or from or participating in a university-sponsored activity away from campus (including experiential learning). For all other questions about insurance refer to CSULB Risk Management.

Injury or Illness During Experiential Learning

DPD instructors follow the CSULB Division of Administration & Finance policies on field trips and off-site learning. Thus, all experiential learning activities (e.g. course activities that occur off-site or out of the or out of the classroom) are selected to minimize risk and maximize student learning. If a student becomes ill or injured while off-site, they must contact their instructor immediately. If a student needs medical attention they should seek it without delay. All instructors will provide emergency response action plans and emergency contact information to students prior to engaging in off-site learning.

Privacy and Access to Student Files

See the University Catalog General Policies for information on Privacy Rights of Students in Education Records. According to University policy, " the campus must give students access to most records directly related to the student, and must also provide opportunity for a hearing to challenge the records if the student claims they are inaccurate, misleading, or otherwise inappropriate."

Withdrawals and Refunds

See the University Catalog Withdrawal Policy for procedures on cancellation of registration or withdrawal From CSULB. Refer to Refund of Student Fees for information on tuition/fee refunds.