Melody Kiang

Professor, Information Systems (IS)
Email: melody.kiang@csulb.edu
Campus Phone: 562.985.5071
Office: COB-425 (Hours)
Google Scholar Page

Dr. Kiang received her M.S. from the University of Wisconsin, Madison (1987), and her Ph.D. from the University of Texas, Austin (1991). She was an Associate Professor at Arizona State University (1991-1999). Dr. Kiang has published papers in Information System Research (ISR), Management Science (MS), IEEE Transactions on SMC, Decision Support Systems, and other professional journals. She is an associate editor of Decision Support Systems and co-editor in Chief of the Journal of Electronic Commerce Research "http://www.jecr.org".

Qualitative Analysis and Statistical Decision Making, Business Intelligence and Data Analytics, Statistics, Management Information Systems, System analysis and Design, C# Programming, Database Management Systems.

Business Intelligence and Data Analytics, E-Commerce Research and Applications, Data Mining, Decision Support Systems.

  • PhD, University of Texas at Austin, 1991
    Major/Concentration: Information Systems
  • Master, University of Wisconsin, 1987
    Major/Concentration: Business- Information Systems Analysis & Design
  • Bachelor, National Chengchi University, 1984
    Major/Concentration: Business Administration
    Academic
  • California State University, Long Beach (2002 - Present) Professor
  • California State University, Long Beach (1999 - 2002) Associate Professor
  • University of California, Riverside (1997 - 1998) Visiting Associate Professor
  • Arizona State University (1996 - 1999) Associate Professor
  • Arizona State University (1991 - 1996) Assistant Professor
  • University of Texas at Austin (1990 - 1991) Assistant Instructor
  • University of Texas at Austin (1990 - Present) Lab. Proctor
  • University of Texas at Austin (1988 - 1990) Graduate Teaching Assistant
  • "Determining the value of undergraduate business programs from market vs academic perspectives", International Journal of Educational Management, Jan-2017
  • "A screening approach for non-parametric global sensitivity analysis", Journal of Statistical Computation and Simulation, Jan-2016
  • "Filtering Big Data from Social Media - Building an Early Warning System for Adverse Drug Reactions", Journal of Biomedical Informatics, Apr-2015
  • "IN-DEPTH ANALYSIS OF THE SELLER REPUTATION AND PRICE PREMIUM RELATIONSHIP: A COMPARISON BETWEEN EBAY US AND TAOBAO CHINA", Journal of Electronic Commerce Research , Jan-2013
  • "A Fuzzy Quantitative VRIO-Based Framework for Evaluating Organizational Activities", Management Decision , Jan-2012
  • "A Unified Framework for Market Segmentation and its Applications", Expert Systems with Applications, Jan-2012
  • "BDI Agent Architecture for Multi-Strategy Selection in Automated Negotiation", Journal of Universal Computer Science, Jan-2012
  • "Artificial Immune System for Illicit Content Identification in Social Media", Journal of the American Society for Information Science, Jan-2012
  • "Introduction to the focus issue on Bankruptcy Prediction and Credit Scoring", International Journal of Neural Systems, Dec-2011
  • "A service-oriented analysis of online product classification methods", Decision Support Systems , Jan-2011
  • "Social Media Analytics for Radical Opinion Mining in Hate Group Web Forums", Journal of Homeland Security and Emergency Management, Jan-2011
  • "A Cost-Sensitive Decision Tree Learning Model - An Application to Customer-Value Based Segmentation", Journal of Management Sciences in China, Jan-2011
  • "A Two-Stage Clustering Approach for Multi-Region Segmentation", Expert Systems with Applications, Jan-2010
  • "Do Reverse Stock Splits Indicate Future Poor Stock Performance?", Expert Systems with Applications, Jan-2009
  • "The Impact of Seller Reputation on the Performance of Online Sales: Evidence from TaoBao Buy-It-Now (BIN) Data", Advances in Information Systems, Jan-2009
  • "The Application of SOM as a Decision Support Tool to Identify AACSB Peer Schools", Decision Support Systems , Jan-2009
  • "Physicians’ Sales of Expert Service Online: The Role of Physician Trust and Price", Pacific Asia Conference on Information Systems , Jun-2018
  • "Toward a Multi-Strategy Concession Model for Human-Computer Price Negotiation", European Conference on Information Systems , Aug-2017
  • "Institutional Quality, Second Language Learning in the US, and Economic Growth - Mining The Relationship ", Taiwan Summer Workshop on Information Systems , Taiwan Summer Workshop on Information Management , Jun-2016
  • "The Value of Undergraduate Business Programs from Different Perspectives", Western Decision Science Institute (WDSI) Meeting , Apr-2015
  • "Extracting Consumer Health Expressions of Drug Safety from Web Forum", Hawaii International Conference on Business , Jan-2015
  • "The Value of Undergraduate Business Programs from Different Perspectives", Western Decision Science Institute (WDSI) Meeting , Jan-2014
  • "IDENTIFICATION OF CONSUMER ADVERSE DRUG REACTION MESSAGES ON SOCIAL MEDIA", Pacific Asia Conference on Information Systems , Jan-2013
  • "A VALUE-ADDED APPROACH TO SELECTING UNDERGRADUATE BUSINESS ADMINISTRATION", Western Decision Science Institute (WDSI) Meeting , Jan-2012
  • "COMPARING THE IMPACT OF SELLER REPUTATION BETWEEN EBAY AND TAOBAO", Western Decision Science Institute (WDSI) Meeting , Jan-2012
  • "HOI POLLOI COMPUTING-A CONCEPTUAL FRAMEWORK", Western Decision Science Institute (WDSI) Meeting , Jan-2012
  • "Environmental Scanning for Customer Complaint Identification in Social Media", International Conference on Information Systems ICIS , Jan-2011
  • "Uncovering Social media Data for Public Health Surveillance", Pacific Asia Conference on Information Systems , Jan-2011
  • "Bank Bankruptcy prediction-An Integrated Data Mining Application", International Conference on Global Issues in Business , Jan-2010
  • "Predicting the Changes in the Dow Jones Industrial Aveage Components", MTMI-NIT International Conference on Global issues , Jan-2010
  • "Detecting Cargoes with Potential Security Fraud - The Application of Self-Organizing Map Networks", Decision Sciences Institute DSI NORTHEAST , Jan-2010
  • "Editor-in-Chief" , JECR, Editor in Chief JECR-Journal of Electronic Commerce Research , Jan-2018
  • "Editor-in-Chief" , JECR, Editor in Chief JECR-Journal of Electronic Commerce Research , Jan-2017
  • "Editor-in-Chief" , JECR, Editor in Chief JECR-Journal of Electronic Commerce Research , Jan-2016
  • "Editor-in-Chief" , JECR, Editor in Chief JECR-Journal of Electronic Commerce Research , Jan-2015
  • "Editor-in-Chief" , JECR, Editor in Chief JECR-Journal of Electronic Commerce Research , Jan-2014
© 2020 College of Business (COB), California State University Long Beach (CSULB).
Updated: December 10 2019 [mkiang]